For businesses and buildings
Plumbing support for property managers and landlords
When you manage several properties, you need a plumber who answers the phone, gets into the unit, fixes the fault and tells you clearly what happened. That is the whole arrangement: one number, honest notes and work done properly the first time.
- Tenant service calls handled directly with the tenant
- Unit turnover checks: fixtures, shut-offs, water heater
- Preventive drain and stack maintenance
- Photos and written notes after every visit
- Licensed, insured trade work (details confirmed when you call)
- Diagnosis before anything is cut
- Emergency calls taken
- Etobicoke and the west end
At a glance
- Who we work with
- Property management companies, small landlords, condo managers and superintendents
- Typical portfolio
- Houses with basement suites, duplexes, low-rise apartments and townhouse complexes
- Reporting
- Photos, location of the fault and work completed, by email or phone
- Billing
- Discuss terms when you call; no prices are published on this site
Tenant calls without the runaround
Tenants want the leak fixed; managers want to know what happened and whether it will happen again. We call the tenant to arrange access, explain what we are doing while we are there, and send the manager a short summary with photos once the job is done.
- If we find something bigger than the original call, such as a failing water heater or a damaged lateral, we stop and call you before going further.
Turnover checks between tenants
The gap between tenants is the cheapest time to fix plumbing. We run every fixture, check for slow drains, test shut-off valves, look at the water heater age and condition, and check the toilet bases and supply lines for slow leaks.
- You get a simple list: what we fixed, what can wait and what should be planned for in the next year.
Preventive work that cuts emergency calls
For buildings that call us about the same drain every few months, scheduled jetting or a root-cutting interval is usually cheaper than repeated emergency visits. A camera inspection tells us whether the cause is grease, roots, a sag or broken pipe, and that tells you whether to keep maintaining or plan a repair.
- We keep the footage so the next inspection can be compared with the last.
Basement suites and second units
- Check that the suite has its own accessible shut-off.
- Confirm the water heater can handle two households.
- Put a backwater valve on the plan if the suite is below grade.
- Pull permits for new plumbing; we can coordinate the inspection.
When managers usually call us
- A tenant reports water through a ceiling or wall
- The same unit keeps calling about a slow drain
- A water heater is older than its warranty and showing rust
- A unit is empty and needs checking before the next tenant
- An insurer or board wants a written plumbing report
How we handle a managed property
You call or email the address
Unit, tenant contact and the problem.
We arrange access
Directly with the tenant or the super.
Fix and photograph
Work done with before and after photos.
Report back
Summary, recommendations and any follow-up planned.